Terms of Service

User Agreement

Privacy Policy

1. Introduction

KhopeshAudioTV ("Company", "we", "us") respects the privacy of our users ("you") and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you access and use the SFX Survival website (the "Website") and the services offered by the Company (the "Services").

2. Information We Collect

We may collect the following types of information from you:

Personal Information:
This includes information that can be used to identify you directly,
such as your name, email address, billing address, shipping address, and
phone number.

Account Information: When you create an account on the Website, we will collect your username and password.

Order Information:
When you place an order for dropshipped survival gear, we will collect
information about the products you order, the shipping address, and any
payment information you provide.

Usage Data: We may
collect information about how you use the Website, such as the pages you
visit, the time you spend on the Website, and the links you click.

Device Information: We
may collect information about the device you use to access the Website,
such as your IP address, browser type, operating system, and device
model.

3. How We Use Your Information

We may use your information for the following purposes:

To provide and operate the Services,
including fulfilling your orders for dropshipped survival gear and
delivering sound design elements for your projects.

To respond to your inquiries and requests.

To send you marketing and promotional communications (with your consent).

To personalize your experience on the Website.

To improve the Website and the Services.

To comply with legal and regulatory requirements.

4. Disclosure of Your Information

We may disclose your information to the following third parties:

Dropshipping Suppliers: We will share your order information with our dropshipping suppliers to fulfill your orders for survival gear.

Payment Processors: We will share your payment information with payment processors to process your transactions.

Service Providers: We
may use third-party service providers to help us operate the Website and
the Services. These service providers may have access to your
information in order to perform their services.

Law Enforcement: We may disclose your information to law enforcement agencies or other government officials if we are required to do so by law.

5. Data Retention

We will retain your information for as long as necessary to fulfill the purposes for which it was collected, as required by law, or until you request that we delete it.

6. Your Rights

You have certain rights regarding your personal information, including the right to:

Access your personal information.

Rectify any inaccuracies in your personal information.

Request the deletion of your personal information.

Object to the processing of your personal information.

Restrict the processing of your personal information.

Withdraw your consent to the processing of your personal information (where applicable).

You can exercise these rights by contacting us at [insert company email address].

7. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

8. Children's Privacy

The Website and the Services are not directed towards children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to delete the information from our systems.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [khopeshaudio@gmail.com].

11. Additional Notes for UK Users

We comply with the UK General Data
Protection Regulation (UK GDPR) and the Privacy and Electronic
Communications Regulations (PECR).

You have the right to lodge a complaint
with the Information Commissioner's Office (ICO) if you believe that
your privacy rights have been violated.

This Privacy Policy is intended to be comprehensive and informative. It is recommended that you consult with a legal professional if you have any specific questions about UK privacy laws and regulations.

Return Policy

Return Policy

1. Introduction

This Return Policy applies to all dropshipped survival gear and sound design services offered by SFX Survival (the "Company") on the SFX Survival website (the "Website").

2. Survival Gear Dropshipping

Returns: You, the
reseller, are responsible for establishing your own return policy for
the survival gear you sell to your customers. However, this policy must
comply with the Consumer Contracts Regulations (2014) [UK Consumer
Contracts Regulations] for UK customers.

Key Consumer Contract Regulations:

Recommendations: We
recommend that you clearly communicate your return policy to your
customers on your website and during the checkout process.

Process: If a customer
contacts you regarding a return of a survival gear product, you should
handle the return according to your return policy and communicate
directly with the customer. You may then be able to return the product
to the Company following the Company's internal return procedures for
suppliers.

3. Sound Design Services

Digital Nature: Due to
the digital nature of sound design elements, returns or refunds are not
typically offered for sound design services once the files have been
delivered.

Revisions: A limited
number of revisions may be included in the service package depending on
the project scope. You can request additional revisions for an extra fee
as agreed upon beforehand.

Project Approval: We recommend thoroughly reviewing and approving the sound design elements before finalizing the project.

4. Contact Us

If you have any questions regarding this Return Policy, please contact us at khopeshaudio@gmail.com

  • Company (CE)

    M. (B) Drakonakis,
    - Sound Designer.
    - Tech Enthusiast.

  • Partnership

    SKOL Products,
    - Custom Signs.
    - Viking Shields.